Launch P1
Support for Equipment in Service
For equipment already installed, the right support begins with accurate identification and a safe description of the issue. Provide equipment details so your enquiry can be directed to the appropriate C-SEC team.
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Before contacting
Identify product family, serial number/model, site, installation year, approved documentation and your site contact. If you are reporting a fault, preserve established safety procedures and do not attempt unauthorised repair.
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Support categories
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Critical safety note
In an electrical emergency, follow site emergency procedures and isolate or secure the installation only through authorised qualified personnel. A web form is not an emergency response service.
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Support form
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